Patients receiving safe and effective dental care but more could be done to help service improvement in dental practices in Wales
Healthcare Inspectorate Wales (HIW) is responsible for inspecting General Dental Practices in Wales. Their Annual Report published today, summarises the findings from their inspections during 2016-17.
HIW undertook a total of 80 dental practice inspections during 2016-17. The overall findings from the year were positive with dental practices working hard to provide safe and effective care across the sector.
However, HIW identified a range of improvements that are still needed and is disappointed that these are similar to recommendations made in its 2015-16 annual report. Services, local health boards and advisory bodies could do more to share the learning from the recommendations the inspectorate makes to ensure issues are not replicated elsewhere.
Commenting on the report HIW’s Chief Executive Dr Kate Chamberlain said: "Our report shows that patients were generally happy with the dental care and treatment provided to them. The majority of practices, however, need to do more to encourage feedback from patients and many practices need to improve the management of staff records and the dental team as a whole.
"It is important that all involved in general dental practice, including local health boards, learn from the findings of this report and focus attention on the areas for improvement."